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The Results Group

Business TypeOther
Main MarketsNorth America
Product/ServiceOur MissionTo keep your sales team productive, effective & in front of real sales opportunities
Business OwnerNick Chan
Employees11 - 50 People

Company Introduction

The Results Group Focus

The Results Group specializes in partnering with companies in the industrial, manufacturing and technology sectors to drive sales opportunities& maximize the effectiveness of the sales force.
In Order to achieve this, The Results Group believes in the following sales structure:
Your Marketing dept's job is to generate leads
Your Sales Development dept's job is to drive those leads to sales opportunities; and
Your Sales dept's job is to consult& close those opportunities.

Our History
The Results Group was started in Sydney, Australia in 1996. By July 1,1998 a North American Operation was opened and today; The Results Group is located in a 6,000 square ft, loft-style office in downtown Toronto, staffing 25 people and supporting 22 key organizations.
Back in 1998, The Results Group was defined as a lead generation arm for business-to-business organizations. However, five years can do a lot to change a company's identity. Today, The Results Group - now known as a Sales Development company - has expanded from simple lead generation to cover a range of services with one objective aim in mind - help clients increase sales.
The Results Group was once an outsourced service functioning independently from our clients. Today, we are integrated both process-wise and through technology with our clients and act as just another department within our clients' organizations.
Andrew Lang, BSc, MBA, originally from Australia has LED The Results Group since its inception in 1996. For the last 15 years, Andrew has been involved in helping companies develop sales - from the initial prospecting to helping sales people close business.
Andrew has a strong knowledge of the sales process, is an exceptional leader and maintains a cutting edge interest for how technology can be used to enhance selling.
Andrew is the principle developer of the Quality of Lead Scale and continues to enhance services for The Results Group's clients. His sales leadership skills also ensure that Sales Partners are available to get results fast.
Continuous Improvement

Building an effective Sales Development department requires consistent improvement of the key 'milestones' within the sales process.

The only way we can improve any of the milestones is with good information and clarity. This means that tracking and measuring all the way through is essential. This is the responsibility of the entire management team(your team and our team).

Plans for continuous improvement
TRG will implement the following continuous improvement processes.
Monthly Review Meeting: This meeting is held at least monthly between the key members of your sales management team and the Sales Development team to review the activities of the previous month at a tactical level, plan for the upcoming month, ensure expectations are being met and make small and timely tactical changes.
Strategy Meetings: These meetings, held face-to-face a minimum of twice/year, between your sales management team& the Director of Sales Development, will look at your Sales Development strategy& modify the plan to ensure all needs are being addressed.
Ongoing management: It is your role to manage your sales and marketing team to ensure compliance of their roles& responsibilities according to their QLS sales process. This includes correctly utilizing the terminology and the sales technology.
New Versions of QLS: New QLS versions must be developed based on learning achieved(milestone ratios) from previous months. This will ensure the right quality& quantity of sales opportunities are driving through the funnel.

Contact Information

Contact PersonMr. Kim Grant
Fax Number1-416-489-3245
Post CodeM5V 1R5
Address333 Adelaide St West, Toronto, Ontario, Canada
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